NKL Indústria e Comércio de Máquinas e Serviços Ltda ("Jaguar Industrial", "we", "us", "our") is committed to protecting the privacy of visitors to this website. This policy explains how we collect, use, store and protect your personal data, in compliance with:
- LGPD — Lei Geral de Proteção de Dados (Law 13.709/2018, Brazil)
- GDPR — General Data Protection Regulation (EU 2016/679)
- CCPA/CPRA — California Consumer Privacy Act / California Privacy Rights Act (California, USA)
1. Data Controller
NKL Indústria e Comércio de Máquinas e Serviços Ltda
CNPJ: 23.707.901/0001-13
Rua Turquesa 17, Recreio Campestre Jóia
Indaiatuba, SP 13347-070 — Brazil
Email: contato@jaguarindustrial.com
Phone: +55 19 3935-7676
2. Data We Collect
Contact form data
Name, email address, phone number, and message — provided voluntarily when you submit a contact or quote request form.
Navigation data
IP address, browser type and version, pages visited, and access timestamps — collected via Google Analytics (GA4) only after you have given explicit consent through our cookie banner.
Cookies and tracking technologies
We use Google Tag Manager (GTM-K2HQ9XGX) as the sole loader for all tracking scripts. GTM and all analytics tags load only after you click Accept all in our cookie banner. Your choice is stored in your browser's localStorage under the key jaguar_cookie_consent. You may change your preference at any time by clearing your browser's local storage or contacting us.
3. How We Use Your Data
| Data | Purpose | Legal basis | Retention |
|---|---|---|---|
| Name, email, phone | Respond to commercial inquiries | Contractual performance / Legitimate interest | 2 years after last contact |
| Navigation data (GA4) | Site analytics and improvements | Consent | 14 months (GA4 default) |
| IP address, user agent | Site security | Legitimate interest | 90 days in server logs |
| Marketing cookies | Remarketing and conversion tracking | Consent | Per platform policy |
4. Data Sharing
We share data only with service providers that have signed data processing agreements (DPA) with us:
- Google — Analytics, Maps, Tag Manager
- HubSpot — CRM and forms
- Meta — Pixel (remarketing)
- LinkedIn — Insight Tag
- Cloudflare — Security, CDN and DNS
We do not sell your personal data to any third party, and we do not share it for purposes other than those described above.
5. International Data Transfers
Some of our service providers (Google, Meta, HubSpot) process data in the United States and other countries outside Brazil and the European Union. Where required, these transfers are covered by Standard Contractual Clauses (SCCs) approved by the European Commission, or by equivalent safeguards.
6. Your Rights
- Confirmation of processing
- Access to your data
- Correction of inaccurate data
- Anonymization or deletion
- Data portability
- Revocation of consent
- Information on sharing
- Right of access
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to restriction of processing
- Right to data portability
- Right to object
- Lodge a complaint with a supervisory authority
- Know what personal information we collect
- Know whether your data is sold or disclosed
- Opt out of the sale/sharing of your data
- Request deletion of your data
- Non-discrimination for exercising rights
- Correct inaccurate personal information
- Limit use of sensitive personal information
To exercise any of these rights, contact us at contato@jaguarindustrial.com. We will respond within 15 business days (as required by LGPD). For GDPR requests we respond within 30 days.
7. Data Security
We protect your data with the following measures:
- SSL/TLS encryption for all data in transit
- Security headers: HSTS, Content Security Policy (CSP), X-Frame-Options
- Cloudflare Web Application Firewall (WAF)
- Restricted server access via SFTP with SSH key authentication
- Static website architecture — no exposed database
In the event of a data breach that poses risks to your rights, we will notify the relevant supervisory authorities within 72 hours (GDPR) or in accordance with LGPD requirements.
8. Cookies
We use the following categories of cookies:
- Essential: Required for basic site functionality. Always active.
- Analytics: Google Analytics (GA4) — anonymous traffic analysis. Loaded only after consent.
- Marketing: Remarketing and conversion tracking via Google Ads. Loaded only after consent.
You can withdraw your consent at any time by clearing your browser's localStorage (key: jaguar_cookie_consent) and reloading the page.
9. Children's Privacy
This website is directed at industrial businesses and professionals. We do not knowingly collect personal information from children under 13 (COPPA) or under 16 (GDPR). If you believe a child has submitted personal data to us, please contact us immediately so we can delete it.
10. Contact & Complaints
Privacy requests and inquiries:
Email: contato@jaguarindustrial.com
Phone: +55 19 3935-7676
Address: Rua Turquesa 17, Recreio Campestre Jóia, Indaiatuba, SP 13347-070, Brazil
EU residents may also lodge a complaint with the supervisory authority in their country of residence. Brazilian residents may contact the ANPD (Autoridade Nacional de Proteção de Dados) at gov.br/anpd.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.